We collect various types of information when you visit our site, communicate with us, or contact us via the helpline, make a donation, purchase our products, sign-up as a volunteer, take part in an event, or register as a member. We may also collect your personal data from third parties, e.g., third party fund-raising platforms and event organisers.
Information we collect includes:
We may also collect certain sensitive personal data (e.g., whether a person stammers). In each case, we will only do so if we have a valid reason and we are permitted by law (see the section, HOW INFORMATION IS USED below).
Your personal data will be used by us for the following purposes, among others:a) Visiting our Site:
Legal basis : We have a legitimate interest to properly manage and administer our relationship with you and to ensure that we are effective and efficient as we can be.
Legal basis: As a charitable organization, we have a legitimate interest to process donations. To comply with our legal or regulatory obligations.
Legal basis: We have a legitimate interest to properly manage and administer our relationship with you and to ensure that we are effective and efficient as we can be
Legal basis: We have a legitimate interest to manage our charity including for legal, personnel, administrative and management purposes.
you are not required to provide this information to us.
Legal basis: We have a legitimate interest to manage our charity including for legal, personnel, administrative and management purposes. Where sensitive data are processed (e.g., racial/ethnic origin), this is necessary for reasons of substantial public interest in accordance with the India Data Protection Act 2018.
Legal basis: We have a legitimate interest to respond to your requests and enquiries for ongoing administration purposes and to ensure that we are effective and efficient as we can be.
Legal basis: We have a legitimate interest to manage our business including for legal, personnel, administrative and management purposes and for the prevention and detection of crime provided our interests are not overridden by your interests. To comply with our legal or regulatory obligations.
Legal basis: If applicable law requires that we receive your consent before we send you certain types of marketing communications, we will only send you those types of communications after receiving your consent. If you wish to stop receiving marketing or market research communications from us you can unsubscribe via the link at the bottom of the relevant marketing e-mail or contact us using the contact details below.
Your Right to Object - Please note that you have a right to object to processing of your personal data where that processing is carried out for our legitimate interest or for direct marketing.INFORMATION WE DISCLOSE & INTERNATIONAL TRANSFERS
We may share your personal data with selected third parties in order to achieve the purposes described in HOW INFORMATION IS USED above. This may include sharing your information with trusted partners and suppliers e.g., our IT service providers, fulfillment partners, partners who help us process donations and claim Gift Aid, and partners who help us manage our social media accounts.
We reserve the right to disclose your personal data to third parties:
Some of our suppliers run their operations outside the India Economic Area - this may include a country which may not be subject to the same data protection laws as companies based in the India. In these circumstances, we will take steps to make sure they provide an adequate level of protection, and implement appropriate safeguards (e.g., data transfer agreements). For further information in relation to these safeguard, please contact us using the contact details below.RETENTION OF YOUR INFORMATION
We retain personal data as long as it is necessary and relevant for Dr. Sudhir Arora. The criteria used to determine the retention periods include:
You have certain rights in relation to your personal data, including the right to:
We will respond to your request in writing, or orally if requested, as soon as practicable and in any event not more than within one month after receipt of your request. In exceptional cases, we may extend this period by two months and we will tell you why. We may request proof of identification to verify your request. For more details in relation to your rights, including how to exercise them, please contact us using the contact details at the end of this policy.
You also have the right to lodge a complaint about the processing of your personal data with the India Information Commissioner’s Office.CONSEQUENCES OF NOT PROVIDING PERSONAL DATA
Where we require your personal data to comply with our legal requirements, failure to provide this information means we may not be able to provide the requested services to you. We will tell you when we ask for your information whether it is a statutory or contractual requirement to give us the information and the consequences of not providing the information.OTHER IMPORTANT INFORMATION
Links to Other Websites
Changes to the Policy